Instructions for existing HMIS-participating agencies on how to update your agency’s or program’s information, add users, close your agency account, and more.
If your agency’s name, primary contacts, or administrative details have changed, submit the HMIS Agency Request Form to update your record.
This same form can also be used to notify us if your agency is ending participation in HMIS.
If you need to update details for an existing HMIS program—or if the program is ending—use the HMIS Program/Project Request Form.
You can update information, including, but not limited to:
If your agency operates a housing program, confirm your bed count and housing inventory quarterly using the HMIS Housing Inventory Request Form.
Keeping this information accurate allows us to refer clients efficiently to available beds, ensure your utilization rates reflect actual capacity, and your good work is being reflected accurately.
For general HMIS support, system access questions, or help with data entry and reporting, reach out to us using the form below.
Note: Please do not include personally identifiable information (PII) in emails or when you submit a question below. Use the HMIS Unique Identifier instead.
If you are unable to find the information or resources you need, reach out via the form below. We will respond as quickly as possible. Thank you for your partnership!
